Taskr vs ServiceM8:
the honest side-by-side.
ServiceM8 is one of Australia's most established field-service platforms, with a genuinely different model: job-based pricing and an Apple-first field app. Whether that fits depends on your crew's phones and your job volume. Here's the sourced comparison.
Taskr and ServiceM8, feature by feature.
| Taskr | ServiceM8 | |
|---|---|---|
| Pricing model | ||
| Model | Per user — unlimited jobs on every plan | Per job volume — unlimited users |
| Entry | $42/user/mo (Lite) | $29/mo — 50 jobs (Starter); free plan: 30 jobs, 1 user |
| Growing business | $65/user/mo (Pro) | $79/mo — 150 jobs (Growing) |
| Higher volume | $79/user/mo (Plus) | $149/mo — 500 jobs; $349/mo — 1,500+ jobs |
| Free trial | 14 days | 14 days |
| Field app | ||
| Full-featured app on iPhone | ||
| Full-featured app on Android | ServiceM8 Lite only — reduced feature set; ServiceM8 recommends iPhones for field techs | |
| Take payments in the field on Android | ||
| AI | ||
| Quote drafted from a voice note | ||
| Quote drafted from site photos | ||
| AI quoting that works from day one | Uses your price book immediately | Auto-Quote needs ~100 completed jobs in the account to be effective (their docs) |
| AI assistant that takes actions | Draft/send docs, schedule, log time — behind your confirmation | ServiceM8 Chat + Smart Helpers (writing, replies, reports) |
| AI phone receptionist | ||
| Money & platform | ||
| SMS included | Quotes, invoices & reminders built in | Plan allowances (100–3,000/mo), then 10c/SMS |
| Live job costing | Plus plan — receipts link to quote lines | Add-on, on certain plans (their docs) |
| Accounting sync | Xero & MYOB | Xero, MYOB & QuickBooks |
| Recurring jobs / maintenance series | Every plan | Via Recurring Jobs add-on |
ServiceM8 details from servicem8.com (AU pricing, feature overview, AI and Apple-exclusive pages) and their help centre, accessed July 2026 — prices AUD/month as published, inc GST per their pricing page; plans are job-volume based with unlimited users. Features and prices change; check both sites for the latest. ServiceM8 is a trademark of its owner; Taskr is not affiliated with ServiceM8.
The gap, in plain terms.
Your crew's phones don't decide your software
Taskr is fully featured on iPhone and Android alike. ServiceM8's complete field app is iOS-only — their Android app, ServiceM8 Lite, has a reduced feature set (no field payments, no full client history), and their own guidance recommends buying iPhones for field techs.
AI that's useful on day one
Taskr quotes from your price book and spoken description immediately. ServiceM8's Auto-Quote is genuinely clever, but by their own documentation it needs around 100 completed jobs in your account before it's effective — a cold-start a new customer feels.
Predictable per-user pricing
Job-based pricing punishes busy months: a small crew doing 160 jobs lands on ServiceM8's $149 tier. Taskr's per-user price doesn't change whether you do 40 jobs or 400.
Voice-first, not form-first
Taskr's core workflow is speaking the job from the ute and reviewing the drafted quote. ServiceM8's Smart Helpers assist writing and replies; the quote itself still starts as a form.
Fair’s fair — where ServiceM8 might suit you better
- If you run a big casual crew with low job volume, ServiceM8's unlimited-users/job-based pricing can be cheaper than any per-seat product.
- ServiceM8's AI Phone Agent answers your phone — Taskr doesn't offer a phone receptionist today.
- If your whole team is already on iPhones, ServiceM8's deep iOS features (Tap to Pay, AR room scan, barcode scanning) are genuinely strong.
- ServiceM8 syncs to QuickBooks Online as well as Xero and MYOB; Taskr doesn't sync QuickBooks today.
Switching questions.
That's the clearest dividing line. Taskr is fully featured on both platforms; ServiceM8's Android app (Lite) is deliberately reduced, and their guidance recommends iPhones for field staff. If you're an Android shop, Taskr avoids a hardware refresh.
Per-job suits many users doing few jobs; per-user suits busy crews. A two-person business doing 150+ jobs a month pays $79–$149/mo on ServiceM8's volume tiers versus $84 on Taskr Lite — run your own numbers with your real volumes, both have 14-day trials.
Export your clients from ServiceM8 and import the CSV into Taskr — AI column-mapping matches the fields. Job history stays in your accounting file via Xero/MYOB either way.
No — that's a genuine ServiceM8 strength. Taskr's AI focuses on doing the admin: drafting quotes from voice and photos, scheduling, invoicing and chasing payment behind your confirmation.
Decide with your own jobs, not a table.
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